Study map for Salesforce Order Management Administrator…. Confirm objectives on current Salesforce sources.

Salesforce Order Management Administrator Accredited Professional

Catalog status checked July 19, 2026: Available; scheduled for retirement.

Salesforce says registration closes July 24, 2026, the last exam date is August 31, 2026, and the credential retires February 1, 2027.

Current credential snapshot

Exam format, objectives, pricing, and prerequisites can change. Confirm those details in Salesforce’s current exam guide before purchasing or scheduling an exam.

Study overview

📦 Master the lifecycle from click to doorstep.Order Management Administrator Accredited Professional

Validate your expertise in designing, building, and deploying Salesforce Order Management solutions.

At a Glance

Who Should Take This

• The Salesforce Partner Consultant: You are implementing Order Management for clients and need to prove you understand industry-specific data models and real-world deployment.
• The Platform Administrator: You have a strong grasp of Flow Builder and Data Management and want to specialize in the complex workflows of commerce fulfillment.
• The Commerce Specialist: You already manage B2C Commerce or B2B Commerce and need to bridge the gap between order capture and final delivery.

What You’ll Prove

This credential confirms you can manage the “middle office” of commerce. It moves beyond simple record-keeping to active process orchestration across the entire post-purchase experience. * You can position the value of Salesforce Order Management residing on the core platform versus third-party legacy systems.

• You can architect complex automation using Flow Builder to connect various nodes of the fulfillment process.
• You can manage the critical data relationships between Order, Order Summary, Fulfillment Order, and Return Order objects.
• You can troubleshoot configuration roadblocks that prevent successful integrations with external commerce engines or shipping carriers.
• You can customize the staff experience using Lightning UI and Lightning Page Editor to provide managers with actionable order data.

Exam Outline

💡 In Notion, convert each domain row into a toggle to nest your study notes underneath.

Suggested Study Path

1. Review the fundamentals by completing the Order Management Foundations for Administrators curriculum in the Partner Learning Camp.
2. Master the object hierarchy by drawing out the relationships between Order, Order Summary, and Change Order records.
3. Get hands-on with Flow to understand how Salesforce Order Management triggers fulfillment actions through automated workflows.
4. Study the lifecycle stages from Capture and Fulfillment to Delivery and Service, focusing on where Payment authorization occurs.
5. Analyze integration patterns specifically for B2C Commerce to understand how custom attributes are traced across the system.

Watch Out For

• The “Summary” distinction: Many candidates confuse the Order record with the Order Summary. In OM, the Order Summary is the persistent source of truth throughout the lifecycle.
• Accredited Professional limitations: Remember that this exam is specifically for Salesforce Partners. Ensure your Partner Learning Camp access is active before scheduling.
• Release alignment: The exam currently aligns with the Summer '24 release. Be sure to review release notes for any recent changes to Distributed Order Management (DOM).
• Retake policy nuances: While the initial fee is USD 150, some sources indicate retake fees may vary. Always double-check your Kryterion or Webassessor portal for the latest pricing.

Resources

• Official Exam Guide
• Partner Learning Camp
• Trailhead: Salesforce Order Management Basics
• Order Management Developer Guide

Get your fulfillment flows in order or prepare for a support ticket nightmare. Pass this, and you’re the hero of the supply chain.

Official status sources

• Salesforce Certification Overview
• Salesforce 2027 Certification Retirements FAQ

Catalog status last verified: 2026-07-19.